Return and Refund Policy

Last updated: January 2025

Due to the nature of food products, we do not accept returns once the product is delivered.

However, we offer replacements or refunds under special conditions.

Eligible for Refund/Replacement

We will replace or refund your order if:
• You received a damaged or spoiled product
• You received the wrong product
• Your order was lost in transit

Please contact us within 48 hours of delivery with images/videos as proof.

Not Eligible for Return

• Opened or partially used products
• Products damaged due to customer handling
• Orders placed with incorrect delivery information
• Taste preference or personal dislike

Refund Timeline

Approved refunds will be processed within 5–7 business days to the original payment method.